Context & Purpose
The website “www.getmymedicine.in”, an internet based portal, phone service on +91 70221 52888 and "GetMyMedicine" a mobile application (planned to be released by Dec 2016), is owned and operated by "Everything Health Solutions LLP", a Limited Liability Partnership firm, duly incorporated under the section 12(1) of the Limited Liability Partnership Act 2008 (hereinafter, referred to as “GetMyMedicine” or “We” or “Our” or “Us” or “Company”). The website name, phone service on +91 70221 52888 and the mobile application are collectively referred to as “Website”.
"GetMyMedicine" is totally committed to protecting your privacy and ensuring the security of any personal information received from you ("Customer"). At "GetMyMedicine", the confidentiality of our Customers is a top priority.
What Information we collect?
A User may have limited access to our Website, and utilize some of the Services provided by “GetMyMedicine” without creating an account on the Website. At present, user registration feature is not available. So, all users can use all the services of the “Website”. This may change in future.
We do not automatically collect your personally identifiable information. However, you might provide us with your personal information – including your name, gender, age, address, phone number, email address and your medical prescription(s) – in the following ways:
a) While you are ordering medicine on phone service
b) Chatting with our pharmacist on the website
c) “Contact us” through our website
During your visit to our Website, We may automatically receive technical information about your computer or hand-held device, including it's IP address, operating system, time-zone, browser type and browser plug-in details, by virtue of the communication protocol settings on the device. We may also collect information regarding the pages you viewed, the web addresses from which you arrived at this page, time spent on certain pages and page response times. All these information help us analyse Customers' preferences and requirements, and thus assist us in improving our service.
How do We use the collected information?
We collect and retain your personal information to the extent that it helps us fulfill our services to you. Any personal information submitted to our “Website” or collected by us, will be used for the following purpose, as mentioned bellow.
a) To fulfill our service obligations arising out of your service request
b) To improve our service and the usability aspect of our website, so it makes our service better
c) To communicate with you about any service change or any promotions of our service
d) To verify your identity and avoid any fraudulent usage of our services
Who do We share your information with?
Who has access to your information?
Your personal information can be accessed only on need basis, by certain employees of “GetMyMedicine”, who are designated to provide the service requested by you, through our “Website”. All those employees are bound to strict confidentiality obligation.
What we do to protect your information?
Your personal information is secured with us. We store all our data in a protected environment, which is accessible only by providing the right passcode. Currently we DO NOT have support for Secured Socket Layer (SSL) communication, but that would be updated to support SSL in a quarter or two, so that man-in-the-middle won’t be able to access data. Even though your personal information is access protected, it’s practically impossible for any company, including “GetMyMedicine”, to completely eliminate security risks with personal information.
As part of providing our Services to you, We may need to send routine communications to you, such as order progress, transaction emails, administrative messages and promotion offers through whatsapp or text or email. Though we prefer to communicate with our Customers via WhatsApp, as may be deemed necessary, you agree to receive our phone calls and messages, related to your orders/request on "GetMyMedicine.in" or for promotional offers as well.