Context & Purpose

Please read this privacy policy carefully. By accessing the website( or accessing it’s service through the phone no: +91 70221 52888, you agree to be bound by the terms described herein and all terms incorporated by reference. If you do not agree to these terms, please do not use the website and the associated services.

What Information do we collect?
A User may have limited access to our Website, and utilize some of the Services provided by “GetMyMedicine” without creating an account on the Website. At present, user registration feature is not available. So, all users can use all the services of the “Website”. This may change in future.

We do not automatically collect your personally identifiable information. However, you might provide us with your personal information – including your name, gender, age, address, phone number, email address and your medical prescription(s) – in the following ways:
a) While you are ordering medicine on phone service
b) Chatting with our pharmacist on the website
c) “Contact us” through our website

During your visit to our Website, We may automatically receive technical information about your computer or hand-held device, including it’s IP address, operating system, time-zone, browser type and browser plug-in details, by virtue of the communication protocol settings on the device. We may also collect information regarding the pages you viewed, the web addresses from which you arrived at this page, time spent on certain pages and page response times. All these information help us analyse Customers’ preferences and requirements, and thus assist us in improving our service.

How do We use the collected information?
We collect and retain your personal information to the extent that it helps us fulfill our services to you. Any personal information submitted to our “Website” or collected by us, will be used for the following purpose, as mentioned bellow.
a) To fulfill our service obligations arising out of your service request
b) To improve our service and the usability aspect of our website, so it makes our service better
c) To communicate with you about any service change or any promotions of our service
d) To verify your identity and avoid any fraudulent usage of our services
Who do We share your information with?
We do not sell, exchange or rent any of your personal information that you provided to us through our “Website”, to any third party, for commercial reasons. Like any other business, it is possible, as our business develops, we might sell or buy other business assets, which might include user/customer information as a business asset. In the event that “GetMyMedicine” is acquired by a third party, user/customer information may be transferred to the third party. Under such circumstances, “GetMyMedicine” to the extent possible, will require the acquiring third party to follow the privacy policy described here. You acknowledge that, such transfer may occur, and any third party acquirer of “GetMyMedicine” may continue to possess and process your personal information as mentioned in this Privacy policy.
Who has access to your information?
Your personal information can be accessed only on need basis, by certain employees of “GetMyMedicine”, who are designated to provide the service requested by you, through our “Website”. All those employees are bound to strict confidentiality obligation.
What we do to protect your information?
Your personal information is secured with us. We store all our data in a protected environment, which is accessible only by providing the right passcode. Currently we DO NOT have support for Secured Socket Layer (SSL) communication, but that would be updated to support SSL in a quarter or two, so that man-in-the-middle won’t be able to access data. Even though your personal information is access protected, it’s practically impossible for any company, including “GetMyMedicine”, to completely eliminate security risks with personal information.

Your Approval

As part of providing our Services to you, We may need to send routine communications to you, such as order progress, transaction emails, administrative messages and promotion offers through whatsapp or text or email. Though we prefer to communicate with our Customers via WhatsApp, as may be deemed necessary, you agree to receive our phone calls and messages, related to your orders/request on “” or for promotional offers as well.

Changes to our privacy policy

We may revise our Privacy Policy from time to time by updating this page, as we add new features and services to our portal. So we urge you to review it periodically to ensure that you agree with any such changes. We will do our best to inform you of any important amendments by posting message on the Website or through other means of communication: such as text and WhatsApp message. However, it is your responsibility to check the Policy regularly to ensure that you agree with it. Your continued use of the Website will be deemed to be your acceptance of any changes that we make.

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